Faulty Goods
10 May 2012
All seemed well when I opened the outer packaging, it was nicely packed and the box didn't appear to have any signs of damage. However, when I went to open the main packaging itself it I noticed that the plastic seal covering the tab appeared to have signs that it had been opened before (the edge was slightly crumpled). Inspecting the inner packing, I noticed that there were further signs of imperfections on the cardboard. When I looked at the headphones themselves I saw that there was a tiny bit of damage on the corner of the padding on one of the ear-cups. It wasn't that big a deal and I could live with it, but still, it was a little disappointing.
The main problem arose when I plugged them into my computer speakers to test the sound quality. I started the music track on 50% volume and immediately noticed that there was something not quite right about the headphones. It seemed as though the volume on the left side was slightly lower than on the right, but only by a little bit. When I turned the volume up a little bit more to try and confirm my suspicions, a horribly noticeable distortion materialised from the left-hand driver. This pretty much confirmed it - I had a faulty pair of headphones.
I was really disappointed as I had been looking forward to using these new headphones. They look really good and feel comfortable when wearing them. It's just a shame that they're faulty. I've sent an e-mail to the online retailer that I bought them from requesting a replacement, but I'll have to wait until tomorrow morning to see how they reply. I probably won't get a new set until next week now which is a shame. I just hope that the exchange process goes smoothly and there aren't any delays.
Posted byHocchan at 3:56 pm
Labels: Daily Life
