Simple 1-2-3

Simple? Simple?! Simple my arse. There's nothing simple about an ADSL modem/router that won't connect to the internet. Oh, actually there is. It's "simply" crap! I bought a US Robotics router off eBay which was supposed to be new. From the condition of the contents when I received it yesterday I had no reason to doubt this fact. However, for some reason the modem won't detect my ADSL line even though I know it's working. My current modem is working fine (otherwise I wouldn't be posting this now) so the fault must lie with the US Robotics one. Either there's a hardware fault or it's incompatible with my ISP service. I contacted customer support and they suggested that I reset the router. I tried that but it still has the same problem. The ADSL status LED light won't stop blinking and it won't connect at all. It's really driving me insane. If I can't resolve this issue within the next few days I'm going to ask the seller for a refund. I paid via PayPal so I have some element of buyer protection to fall back on.

The funny thing is that this is actually the second problem I've had with this router. When I first tried to configure it I couldn't get past the login screen. The manual tells me that the default password should have been "Admin". However, it clearly wasn't as I tried that many times. Through a sheer stroke of luck on Google I managed to find out that the default was to leave it blank. Talk about a crappy manual. What the hell are they doing printing incorrect information? This may be a one off occasion but I'm seriously starting to doubt US Robotics credentials. That and the seller who I bought this off. Shame, it'll be my first bad sale on eBay since I started using it.

Posted byHocchan at 4:01 pm  

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